Which of the following is an example of extended-stay lodging?

• Homestead

• TownePlace Suites

• Holiday Inn Express

• Four Seasons Hotel Chicago

During which of the following time periods did the lodging industry start to boom in the U.S.?

• After World War I

• After World War II

• After 1960s

• After 1970s

Who first used forecasting committee to predict the number of rooms to be sold in advance?

• Ellsworth Statler

• Kemmons Wilson

• J. Willard Marriott

• Conrad Hilton

Which of the following is NOT a common characteristic of the lodging industry?

• Perishability

• Receptiveness

• Highly Stable

• Labor intensive

Which of the following types of lodging properties are planned travel destinations featuring special facility or environment?

• Resorts

• Campsites

• Motels

• Guesthouses

Which of the following types of full-service hotels typically include hotels rated with 5 stars?

• Luxury full-service hotels

• Deluxe full-service hotels

• Mid-scale full-service hotels

• Upscale full-service hotels

How often does the diamond system reevaluate hotels?

• Once every 3 months

• Once every 6 months

• Once a year

• Once every 2 years

Which position is responsible for assisting guests by getting directions, making reservations, & arranging tours?

• Bellman

• Front Desk Agent

• Reservationist

• Concierge

Which position is responsible for planning and organizing services of delivering food to guest rooms?

• Sous Chef

• Beverage Manager

• Room Service Manager

• Restaurant Manager

Which position is responsible for assigning guest rooms, monitoring room availability, & assisting reservations manager?

• Reservations Manager

• Deluxe Full-Service Hotels

• Front Desk Agent

• Guest Service Representative