PC Troubleshooting

What do you do to start the boot process?

• Install the bootloader

• Push the power button

• Press F8

• Find the CPU

Once the computer has power, what is the first step in the boot process?

• Power On Self Test

• Cache loads the bootloader

• Basic Input Output System

• Safe Mode

If something is wrong with the boot process, what will help you fix the problem?

• Safe mode

• Read-only memory

• Boot process

• Main memory

If you are having router issues, check that your _____ is current.

• Website

• Firmware

• Computer

• Connection

What are the three general types of peripheral devices?

• Internal, wired external and wirless external

• Audio, video and print output

• Input, output and storage

• Mouse, keyboard and monitor

What is the most accurate description of a peripheral device?

• A device that provides input and output functions for a computer system

• A device that plugs into a computer using a USB connection

• A device connected to a computer using a cable

• A device that is connected to a computer but is not part of the core computer architecture

Which of the following is a computer peripheral? Multiple Choice

• Scanner

• Printer

• Microphone

• Central processing unit

• Keyboard

Is the process of identifying and fixing issues with your hardware, software or connectivity using a computer.

• troubleshooting

• hardware

• software

• firmware

Is any physical device that you use to operate your computer.

• troubleshooting

• hardware

• software

• firmware

►Computer coding that is placed on your computer's hard drive such as Google Docs.

►They are virtual and trickier to troubleshoot.

• troubleshooting

• hardware

• software

• firmware