Communication

......… is t he sharing, imparting or exchanging of information by speaking, writing, or using some other medium.

• compassion

• care

• communication

• consistency

Is you were listening well, what is the unofficial 7 c value?

• consistency

• commitment

• care

• courage

what is your personal space?

• 50 cm

• 4 m

• 0.5 - 1 m

• 1- 4 m

your voice and tone can impact communication by 38%

• true

• false

hesitations and filed pauses can be used to hide issues

• false

• true

body language impacts 55% of communication

• true

• false

to help someone with additional needs plan there day and communicate they can use?

• A) communication passport

• B) Makaton

• C) Signs and symbols

• D) A,B and C

Which of these is not a communication barrier?

• language

• environment

• culture

• all of these above and more

Technology can be a barrier

• true

• false

• true and false

appropriate prompts and probes can be used to find out more and delve into issues

• true

• false