Non-Technical
Authored by nourhan elashry
Other
5th Grade
Used 80+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If CST blocked on Matrix and he paid his bills your action ….
Create individual Case
Restart Port
Adjust Status
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If CST Disable on Matrix and active on BSS , he has land line bills ( 25 LE ) your action ….
Inform CST to pay his bills first
Adjust status
Create individual case
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
IF CST ask to change or Edit his Name on contract can do it via call center.
true
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SLA for Technical Concession is ….
- 2 H
- 2 WH
- 2 WD
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SLA for individual cases is ….
- 2 Days
- 3 Days
- 3 WD
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