Identify the main idea: Thanks to all for being on the call today. Per the client' s request, please work on the revisions to Phase 1 of the project We plan to meet again next Wednesday so please finalize your segment by Tuesday. If you have any questions, please contact your supervisor. Thank you for your hard work.

Phase 1 of the project must be finished by Wednesday.

Employees should finalize their portions of the project by Tuesday.

Employees should work on the client's requested project revisions.

Employees should prepare for next Wednesday's meeting.

Employees should work with their supervisors to finish their projects.

From the excerpt below, why does each segment of the project need to be finalized by Tuesday? Thanks to all for being on the call today. Per the client' s request, please work on the revisions to Phase 1 of the project. We plan to meet again next Wednesday so please finalize your segment by Tuesday. If you have any questions, please contact your supervisor. Thank you for your hard work.

In preparation for the meeting on Wednesday

Because today's call required it

Because the client requested it

So that Phase 1 can be completed

Based on the excerpt below, what is the meaning of "quickcode"? Remember to enter your 4-digit quickcode every morning when you arrive at the office. This number is unique to you. Since we don't use a traditional timeclock system, this will verify our time records

A method of tracking employee time on the job

A passcode that allows employees in the building

A code to log in to company computers

A method of identifying where in the building an employee is

Based on the excerpt below, deduce the meaning of "ABC pack." When you are assigned a workstation on your first day, log in to the computer using the user name and passcode found on page 1 of your ABC pack. You will also need to set up your email account; please see the instructions on page 4 of our ABC pack.

An orientation packet for new employees

A bag containing necessary employee supplies

A computer manual for the company computers

A list of company email addresses

Based on the excerpt below, infer the meaning of "brown bag class." This Thursday, May 7, we will be having a brown bag class at 12:00pm. The subject this month is marketing. Please bring your lunch and notebook and meet in the conference room. Drinks and desserts will be provided.

A learning event that takes place during lunchtime

A class that is a surprise, with visuals hidden in a brown bag

A session on healthy lunch ideas to bring to work

Based on the excerpt below, what is the meaning of "focus period"? Please keep a notebook at your desk to use during the focus period each morning. That way you can track any ideas that come to mind, and it is preferable to have the notes close at hand rather than in an electronic document that clutters up your screen. Please take no more than 15 minutes to look through your calendar and email as you create your game pIan for the day , taking notes as needed, and then ·jump into your first task

A time to plan out the day, checking to see what events and tasks are coming up

A mental health exercise time, helping an employee to de-stress

A daily team meeting to check in with each other before starting the day's tasks

A time for employees to organize their desks so they will be more efficient

A time to work on solo projects rather than team projects

Use the excerpt below to answer the following question. When filling out your timesheet, be sure to allocate your time to the correct project, with an appropriate description of your activities. Click on the drop-down menu under "Project" and then select the project you worked on (projects are sorted by number). If you worked on multiple projects in a day, you may have several entries. If you were working on a task that spans more than one project, select "908_Multi-Project" and record the applicable project numbers in your work description. Accounting will then allocate the hours as needed for billing. If your work was not related to any particular projects, select "912_InternaljMiscellaneous" and write a thorough description. We seek to keep a minimum of 90% of time on paid projects, so if you have a question about whether your work is project-related, please check with your supervisor. QUESTION: Miguel was told to divide his day between two projects and bill time to both. He spent the first 3 hours of the day on the King Parking Garage project (project number 027-8). Then he spent 2.5 hours working on the Lantana Bridge project (project number 192-6). The final 2.5 hours of the day were spent running software updates that would be used primarily for Project 027-8 but also for a small part of Project 192-6. How should he bill his time for the day?

3 hours to Project 027-8, 2.5 hours to Project 192-6, and 2.5 hours to 908_Multi-Project with a description of how the software will be used

Divide the final 2.5 hours between the two projects: 4.25 hours to Project 027-8 and 3.75 hours to Project 192-6

All 8 hours to 908_Multi-Pro ject with a description of how his time was spent

3 hours to Project 027-8, 2.5 hours to Project 192-6, and 2.5 hours to 912_Internal/ Miscellaneous with a thorough description

All 8 hours to 912Internal/ Miscellaneous with a thorough description

Use the excerpt below to answer the following question: When filling out your timesheet, be sure to allocate your time to the correct project, with an appropriate description of your activities. Click on the drop-down menu under "Project" and then select the project you worked on (projects are sorted by number). If you worked on multiple projects in a day, you may have several entries. If you were working on a task that spans more than one project, select "908_Multi-Project" and record the applicable project numbers in your work description. Accounting will then allocate the hours as needed for billing. If your work was not related to any particular projects, select "912_InternaljMiscellaneous" and write a thorough description. We seek to keep a minimum of 90% of time on paid projects, so if you have a question about whether your work is project-related, please check with your supervisor. QUESTION: During the morning as Miguel was working on the King Parking Garage project, his supervisor asked him to troubleshoot a fellow employee's computer. Miguel worked on it for 30 minutes and was able to fix it. How should he adjust his time sheet?

He should bill 30 minutes to 912_Internal-Miscellaneous.

He should bill 30 minutes to 908_Multi-Project.

He should continue to bill the King Parking Garage Project.

He should bill 30 minutes to his coworker's project.

He should use his own time since the troubleshooting was not a company project.

When filling out your timesheet, be sure to allocate your time to the correct project, with an appropriate description of your activities. Click on the drop-down menu under "Project" and then select the project you worked on (projects are sorted by number). If you worked on multiple projects in a day, you may have several entries. If you were working on a task that spans more than one project, select "908_Multi-Project" and record the applicable project numbers in your work description. Accounting will then allocate the hours as needed for billing. If your work was not related to any particular projects, select "912_lntern al/ Miscellaneous" and write a thorough description. We seek to keep a minimum of 90% of time on paid projects, so if you have a question about whether your work is project-re late d, please check with your supervisor. QUESTION: Katrina is filling out her timesheet. What information does she need for selecting the correct project?

Information from her supervisor

When filling out your timesheet, be sure to allocate your time to the correct project, with an appropriate description of your activities. Click on the drop-down menu under "Project" and then select the project you worked on (projects are sorted by number). If you worked on multiple projects in a day, you may have several entries. If you were working on a task that spans more than one project, select "908_Multi-Project" and record the applicable project numbers in your work description. Accounting will then allocate the hours as needed for billing. If your work was not related to any particular projects, select "912_lntern al/ Miscellaneous" and write a thorough description. We seek to keep a minimum of 90% of time on paid projects, so if you have a question about whether your work is project-re late d, please check with your supervisor. QUESTION: If Katrina's afternoon was spent in a company meeting that addressed three different projects, where should she bill her time?

Bill to 912_Internal/Miscellaneous and write a thorough description.

Divide the time among the three projects.

Bill to 908_Multi-Project and record the three project numbers in the description.

Bill to the biggest of the three projects and write a note so Accounting can allocate the hours.

Refrain from billing and leave a note for Accounting so they can allocate the hours.

When filling out your timesheet, be sure to allocate your time to the correct project, with an appropriate description of your activities. Click on the drop-down menu under "Project" and then select the project you worked on (projects are sorted by number). If you worked on multiple projects in a day, you may have several entries. If you were working on a task that spans more than one project, select "908_Multi-Project" and record the applicable project numbers in your work description. Accounting will then allocate the hours as needed for billing. If your work was not related to any particular projects, select "912_lntern al/ Miscellaneous" and write a thorough description. We seek to keep a minimum of 90% of time on paid projects, so if you have a question about whether your work is project-relate d, please check with your supervisor. QUESTION: How much time should the average employee spend on paid projects from clients?

100% for the production team, 70% for supervisors

Attention all employees: the office will be open all week (December 19- 23, 8:00- 5:00). However, due to the forecast for heavy snow toward the end of the week, plans may change. So keep an eye on your email: if the weather makes driving prohibitive, work may be cancelled and we will use the extra holiday time for the year. You will receive an ABC alert no later than 6:30am if work is cancelled. If the office is open but you feel unsafe driving, you may use vacation time for however much of the day you miss. To date we have two unused variable holidays, and as you know, any unassigned holiday time at the end of the year will be paid out as a bonus. QUESTION: What is an ABC alert?

An email sent out to let employees know if work is cancelled

A mass text in case of bad weather

A call directing employees to stay home

A notification if an employee has sufficient vacation time to miss work

A call or text directly employees to come in to the office

Attention all employees: the office will be open all week (December 19- 23, 8:00- 5:00). However, due to the forecast for heavy snow toward the end of the week, plans may change. So keep an eye on your email: if the weather makes driving prohibitive, work may be cancelled and we will use the extra holiday time for the year. You will receive an ABC alert no later than 6:30am if work is cancelled. If the office is open but you feel unsafe driving, you may use vacation time for however much of the day you miss. To date we have two unused variable holidays, and as you know, any unassigned holiday time at the end of the year will be paid out as a bonus.

Vacation time that functions as a holiday

A holiday that an employee worked earlier in the year, so it can now be used

Extra holiday time that can be used at different times of the year as needed

Holiday time rolled over from last year

Vacation time rolled over from last year

On February 23, our shareholders will vote concerning the proposed merger. There is no current plan for downsizing or terminating any positions as the two companies join. Locations of various positions are yet to be determined. Many of you have elected to receive company stock in place of bonuses in the past and may be wondering how you will be affected. If the merger is approved and consummated, each existing Common Share will be converted into the right to receive $187.00 net cash per share, should you desire to cash out your shares. QUESTION: If the merger takes place, will employees have to sell their shares?

No, because they can choose not to sell.

Yes, because they will no longer have rights to them.

Yes, because the company is being bought out.

Yes, because the new company will be issuing new stock.

No, because company employees cannot sell company stock.

On February 23, our shareholders will vote concerning the proposed merger. There is no current plan for downsizing or terminating any positions as the two companies join. Locations of various positions are yet to be determined. Many of you have elected to receive company stock in place of bonuses in the past and may be wondering how you will be affected. If the merger is approved and consummated, each existing Common Share will be converted into the right to receive $187.00 net cash per share, should you desire to cash out your shares. QUESTION: Can employees expect to remain at the current office?

No, because locations for various jobs are not yet certain.

Yes, because jobs will not be eliminated.

No, because downsizing is expected.

Yes, because the companies are merging rather than being bought

No, because employees are selling their stock

On February 23, our shareholders will vote concerning the proposed merger. There is no current plan for downsizing or terminating any positions as the two companies join. Locations of various positions are yet to be determined. Many of you have elected to receive company stock in place of bonuses in the past and may be wondering how you will be affected. If the merger is approved and consummated, each existing Common Share will be converted into the right to receive $187.00 net cash per share, should you desire to cash out your shares. QUESTION: Can employees trust that their jobs will remain if the merger takes place?

Yes, because there will be no downsizing or terminating.

No, because locations have yet to be determined.

No, because there is no assurance against downsizing and terminating.

Yes, because the excerpt would let them know if jobs were being cut.

No, because the company was bought out.

We are testing a number of potential methods of website optimization, including customizing pop-ups and improving site navigation. Our goal is to increase our client base by 10% through this, so we will be holding weekly progress meetings to discuss findings. Your team will be implementing A/B testing. Please submit your two proposed website versions by Friday. Then you will upload both and track the responses to each in several areas: number of hits, length of visit, and successful client gain. This will be a two-week trial period to find the best fit. QUESTION: What is website optimization?

A way of improving site navigation

A way of adjusting the website to improve sales

A way of implementing A/B testing

A series of weekly progress meetings

Two different website version to optimize client response

We are testing a number of potential methods of website optimization, including customizing pop-ups and improving site navigation. Our goal is to increase our client base by 10% through this, so we will be holding weekly progress meetings to discuss findings. Your team will be implementing A/B testing. Please submit your two proposed website versions by Friday. Then you will upload both and track the responses to each in several areas: number of hits, length of visit, and successful client gain. This will be a two-week trial period to find the best fit. QUESTION: What is A/B testing?

A comparison of two potential websites to see which is optimal for client gain

A customization of a website so that each client sees a unique version

A dual website, in which clients see one version and potential clients see another

A test of which products are most appealing to clients

A test of how many of various types of products are purchased each month

As the holiday season approaches, we would like to remind you of our Supplier Code of Conduct. Our employees who are involved in procurement decisions may not accept any gifts, with the exception of very low value promotional items. As in any business relationship, our suppliers must ensure that the offering or receipt of any gift or business courtesy does not violate the rules and standards of the recipient's organization. We look forward to continuing a long and mutually beneficial business relationship and appreciate your cooperation on this. QUESTION: Kelli works in accounts receivable and a client gave her a $50 gift card to her favorite restaurant as a Christmas gift. Can she accept it?

Yes, because she is not involved in procurement decisions.

No, because it is a valuable gift and she may be tempted to show preferential treatment.

Yes, because it is not a personal gift or cash.

No, because employees may not accept any gift or business courtesy.

Yes, because it will help preserve good relationships with the client.

When you receive a client email, respond within two hours, if at all possible, to confirm that you have received the email and will be responding fully as soon as possible. Of course, if the client is asking a simple question, you can answer in full immediately. Always CC your supervisor and archive all emails in the appropriate project folder. If a client is sending files, open each one and save in the appropriate folder on the M-drive with our naming convention and the proper project number. NOTE FOR THIS WEEK: the library project is on a very tight schedule and is our top priority. If necessary, we will push back deadlines on other projects, though we will continue to progress as much as possible on them. QUESTION: Lindsay is working on Project 299-01 (Springtown Library) and receives an email from a different client about a new project that is scheduled to start in two weeks. The client wants to know if Lindsay can start working on it this week. How should she respond?

She should decline, because the library project is the top priority.

She should accept, because it is important to meet the client's expectations.

She should decline, because the schedule is already set

She should accept, because starting sooner means it can be finished (and paid) sooner.

She should decline, because she doesn't yet have all the files.

When you receive a client email, respond within two hours, if at all possible, to confirm that you have received the email and will be responding fully as soon as possible. Of course, if the client is asking a simple question, you can answer in full immediately. Always CC your supervisor and archive all emails in the appropriate project folder. If a client is sending files, open each one and save in the appropriate folder on the M-drive with our naming convention and the proper project number. NOTE FOR THIS WEEK: the library project is on a very tight schedule and is our top priority. If necessary, we will push back deadlines on other projects, though we will continue to progress as much as possible on them. QUESTION: As a follow-up to a project, Lindsay receives a client email that does not contain any pertinent project information but instead is just a note touching base and inquiring about her family. Should she archive it with the other emails?

Yes, so there will be a record of all communication with the client.

Yes, because it might become pertinent later.

Yes, because it was done on company time.

No, because it is not pertinent to the project.

No, because the client would not want it saved.

When you receive a client email, respond within two hours, if at all possible, to confirm that you have received the email and will be responding fully as soon as possible. Of course, if the client is asking a simple question, you can answer in full immediately. Always CC your supervisor and archive all emails in the appropriate project folder. If a client is sending files, open each one and save in the appropriate folder on the M-drive with our naming convention and the proper project number. NOTE FOR THIS WEEK: the library project is on a very tight schedule and is our top priority. If necessary, we will push back deadlines on other projects, though we will continue to progress as much as possible on them. QUESTION: Lindsay's client sends a new batch of files in a zipped folder. All files have already been named according to the company's naming convention, with the correct project number. Since she doesn't need to rename them, can she simply save all the files to the correct folder in the M-drive? Why or why not?

No, because she needs to verify that the files are all correctly labeled and are all present.

Yes, because the client has already done the necessary work

No, because the client expects her to read each file.

Yes, because this will give her more time to spend on actual production.

No, because she needs to send the proper files to each team member.

ACT Work Keys Final Exam REVIEW

Quiz

•

English

•

11th Grade

•

Practice Problem

•

Hard

•

CCSS

RI.11-12.3, RL.11-12.2, RI.11-12.4

+25

Standards-aligned

Hardy Jones

Used 68+ times

FREE Resource

CCSS.RI.9-10.3

CCSS.RI.9-10.5

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