
Physical Instability
Authored by Hatem Timo
Fun
5th Grade
Used 37+ times

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9 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
CCA should Re-Run the appropriate mode of Clear View Analysis after any fix done from customer side
True
False
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
PO completed, changing CPE ,Any change in internal wiring or remove splitter will consider as a fix.
True
False
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Cst Has Physical Instability With IU Update : ( Ganzara removed ) ,Supported By Assia : Yes , Whats the Right Action :
A- Re-Escalate according to the order of this escalation.
B- Close the TKT , informed cst Problem Solved
C- Re-Run the appropriate mode of Clear View Analysis
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
CPE problem, land line bills problem considered as a fix ?
False
True
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
In case working from exchange without a visit update, your action
Re-escalate case to IU
Re-escalate case to MV
Re-escalate case to SLA
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
We can select the mode of clear view according to
TTS
CST input
PO completed
TTS + CST input
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Clear view after search was technician dispatch, your action is
Check connection type
Check last fix date
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