TKMTI Week 5-7

Realize desired business value and reduce the risk of unexpected delays, costs and value erosion is the purpose of ...

• APO06 - Managed Budget and Costs
• APO12 - Managed Risk
• BAI01 - Managed Programs
• BAI11 - Managed Projects

Perform a feasibility study and formulate alternative solutions is the key management practice of ...

• BAI02 - Managed Requirements Definition
• BAI03 - Managed Solutions Identification and Build
• DSS02 - Managed Service Requests and Incidents
• DSS03 - Managed Problems

Assess business impact is the key management practice of ...

• BAI04 - Managed Availability and Capacity
• BAI06 - Managed IT Changes
• BAI07 - Managed IT Change Acceptance and Transitioning
• DSS06 - Managed Business Process Controls

Identify and classify sources of information for governance and management of I&T is the key management practice of ...

• EDM01 - Ensured Governance Framework Setting and Maintenance
• APO01 - Managed I&T Management Framework
• APO14 - Managed Data
• BAI08 - Managed Knowledge

Which one is accountable in all key management practice of BAI06 - Managed IT Changes?

• Chief Information Officer
• Chief Technology Officer
• Head Development
• Head IT Operations

Knowledge transfer plans is one of the input of ...

• APO07 - Managed Human Resources
• APO14 - Managed Data
• BAI08 - Managed Knowledge
• DSS01 - Managed Operations

Post-implementation review report is one of the input of ...

• APO06 - Managed Budget and Costs
• BAI07 - Managed IT Change Acceptance and Transitioning
• BAI06 - Managed IT Changes
• BAI11 - Managed Projects

Manage outsourced I&T services is the key management practice of ...

• APO10 - Managed Vendors
• DSS01 - Managed Operations
• DSS05 - Managed Security Services
• MEA03 - Managed Compliance With External Requirements

Achieve increased productivity and minimize disruptions through quick resolution of user queries and incidents is the purpose of ...

• DSS02 - Managed Service Requests and Incidents
• DSS03 - Managed Problems
• DSS04 - Managed Continuity
• MEA02 - Managed System of Internal Control

Maintain information integrity and the security of information assets handled within business processes in the enterprise is the purpose of ...

• APO13 - Managed Security
• APO14 - Managed Data
• BAI08 - Managed Knowledge
• DSS06 - Managed Business Process Controls