HMPE 316 - Quiz no. 2 BSHM 3D
Authored by Lanie Sumalinog
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30 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Defined as ‘blocking a particular type of guest room (e.g., single room, double room, deluxe room, executive room, suite, etc.), for a definite duration of time (i.e., number of days of stay), for a particular guest’.
Reservation Agent
Front Office
Reservation
Receptionist
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Is a confirmation that the hotel will hold the reserved room for the guest and not release it to any other guest even if the guest doesn’t arrive on time.
Non-guaranteed reservation
Guaranteed reservation
Wait listed reservation
Tentative reservation
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
It is set of rooms blocked for a particular period of time for a company or a group. this type of reservation is made for conferences and conventions and private parties.
Pre-payment
Confirmed reservation
Contractual Agreement
Allotment
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a reservation request reaches the hotel in writing, the mode is classified as a written mode of reservation.
Written Mode
Verbal Mode
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Reservation requests may also be made through oral communication.
Written Mode
Verbal Mode
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Is a computer based reservation system,which enables guests to make reservations in any of the participating lodging properties at any destination in a single call.
Affiliated system
Global distribution system (GDS)
Non-affiliated system
Central reservation system (CRS)
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Is a worldwide computerized reservation network, which isused as a single point of access for reserving hotel rooms, airline seats, rental cars ,and other travel-related items by travel agents, online reservation sites, and large corporations.
Non-affiliated system
Affiliated system
Global distribution system (GDS)
Central reservation system (CRS)
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