Business English

It is the act of sharing information which can be verbal, non verbal or both

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CCSS.RI.9-10.4

CCSS.RI.9-10.4

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

Who said the lines "Communication is a skill that you can learn...... If you’re willing to work at it, you can rapidly improve the quality of every part of your life"?

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CCSS.RL.2.6

CCSS.RL.8.3

It is the major language used in workplace communication.

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CCSS.RI.9-10.4

CCSS.RI.9-10.4

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

Which is not an element of communication?

• Message

• Sender

• Receiver

• Channel

• Situation

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CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

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He devised this communication model containing the elements of the diagram: the writer, the reader, the context, the message, the contact, and the code.

• Roman Jacobson

• Clause Shannon

• Warren Weaver

• Ulric Neisser

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CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

CCSS.RI.8.7

It is a type of communication distinct from written, refers to the exchange of thoughts between two or more persons through the use of spoken words.

• Oral Communication

• Interpersonal Communication

• Linear Communication

• Group Communication

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CCSS.RL.2.6

CCSS.RL.8.3

This level of communication involves an exchange between a sender and a receiver of a message.

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CCSS.RL.2.6

CCSS.RL.8.3

It is a form of communication involves physical ways of communication, like, signs and symbols, tone of the voice, touch, smell, and body motion.

• Verbal Communication

• Non-verbal Communication

• Visual Communication

• Electronic Communication

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CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

CCSS.RL.8.7

He is a scholar and authority on communication who proposed that both the sender and receiver interpret the message, rather than accurately assessing the message’s meaning.

• Wilbur Schramm

• Aristotle

• Frank dance

• David Berlo

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CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

CCSS.RI.8.7

This model of oral communication simply means the exchange or interaction between people. It is based on the basic premises of ‘exchange’ or ‘give and take’.

• Transactional Model

• Interactive Model

• Linear Model

• Cyclical Model