Type of Questions
Authored by Magdalena Maciejewska
Other
Professional Development
Used 22+ times
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9 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is your Customer Name?
Choice question
Closed question
Probing question
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can I help you?
Probing question
Choice question
Open question
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What exactly do you mean by not satisfying service?
Open question
Probing question
Choice question
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What do you think about shopping online?
Probing question
Open question
Choice question
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can I help you with that?
Choice question
Closed question
Probing question
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Did you sent your invoice by post or by e-mail?
Closed question
Open question
Choice question
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the issue?
Probing question
Open question
Choice question
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