Tech Tip Quiz

You are in a Zoom session and you get bumped out! What should you try first?

• Check your internet connection to make sure you are connected to your home internet

• Restart your computer.

• Look for an email from your teachers about what you should do.

• Email your teacher to let them know that you tried to get back in and can’t.

You are in a Zoom session and you get bumped out! What else should you try besides checking your internet signal?

• Check your battery level! The Internet often fails if your laptop is almost dead!

• Restart your computer.

• Look for an email from your teachers about what you should do.

• Email your teacher to let them know that you tried to get back in and can’t.

• All of the above!

Your sound is not working on your laptop? What should you try?

• Check the Speaker icon in the bottom right of your screen (in the Task Bar). When you click on it, make sure that the volume is turned up and that you are not on mute.

• Restart your computer.

• Fill out the Tech Help Form that you can find on the Tech Help article on the Burley website in the News and Upcoming Events section.

• All of the above!

Schoology is not working when you try to submit your assignment for math class! Which of these should you NOT do?

• Write an email to let your teacher know that you are having issues submitting the assignment.

• Check your internet and your battery level.

• Try a different browser to see if that helps.

• Go back to bed and get a few more hours of sleep.

Your laptop is running really slowly! Are the steps below in the right order to do efficient troubleshooting?

1. Close down all unnecessary programs (like Spotify) and browser windows (YouTube) on your computer.
2. Restart your computer.
3. If you have noticed popup ads, turn your laptop in at school to have it re-imaged. You may have a virus.

• Yes, the steps are in the correct order.

• No, the steps are not in the correct order.

How often should you restart your computer?

• Every hour

• Every day

• Every week

• Every month