Search Header Logo

Customer Service

Authored by Silvia Valle

English, Professional Development

University - Professional Development

Used 45+ times

Customer Service
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Our company does everything possible to promote _____________ loyalty.

consumer

customer

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

We believe that responding promptly to customers when they have a _______________ is an important part of this.

query

response

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

We provide a number of ways in which customers can _____________ a problem: this can be online, by email or online chat, by phone, or in person.

give

report

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

In the Customer _______________ we are constantly trying to improve our attention.

Loyalty

Support

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

We always try to improve our ____________ times, so that customers don’t have to wait long.

response

respond

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Customers can ____________ a complain.

do

make

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

To make a complaint, we first ask them to ___________ the issue.

explain

report

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Microsoft

Continue with Microsoft

or continue with

Facebook

Facebook

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?