PAS Roomdivision
Authored by Agus Supriyanto
Education
University
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut ini pernyataan benar tentang reservasi…?
Layanan pindah kamar
Layanan pemesanan kamar
Layanan pengantaran kamar
Layanan keberangkatan tamu
Layanan kedatangan tamu
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Formulir yang tidak wajib disiapkan oleh petugas reservasi adalah…?
Guest in the house
Reservation form
Reservation group form
Confirmation letter
Reservation slip
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sumber reservasi dari seorang tamu yang memesan kamar dikenal dengan…?
Travel agent
l
Company
Flight company
Government
Individual
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Do you have a reservation before…?
Menanyakan jenis pesanan
Menyatakan permintaan khusus
Menanyakan sudah memesan kamar
Menanyakan fasilitas kamar
Menanyakan tanggal tiba
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Media reservasi dibawah ini yang benar adalah…?
Phone,computer,email,fax
internet,computer,email,fax
Phone,text,email,fax
Phone,ecommerce,email,fax
Internet,fax,radio,email
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Media reservasi yang digunakan oleh calon tamu adalah,kecuali…?
Televition
Faximile
Computer
Letter
Telephone
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Yang termasuk sumber pemesanan adalah…?
Computer
Biro/agen perjalanan
Letter
Faximile
Telex
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