The Business Letter

Dear Mrs. Chambers,

is a proper salutation for a business letter

• True

• False

Dear Mr. Henry:

is an example of a...

• Subject Line

• Salutation

• Complimentary Close

• Greeting

Yours Respectfully

is an example of a...

• Closing Line

• Signature Line

• Complimentary Close

• Complimentary Message

The heading includes...

• Your Address and Date

• Recipient's Address and Date

• Your Address

• Your Address and Time

The first address at the top is called?

• Salutation

• Return Address

• Letter Address

• Receiver's Address

The tone of the letter should be...

• Strong

• Informal

• Formal

• Moderate

The letter of complaint is not a professional letter.

• True

• False

The main text of a personal letter, business letter, memo, email, or report. 

• Complimentary Close
• Body
• Dateline

A keying style for a letter or memo in which all the text is aligned at the left margin.

• Block Style
• Hanging Indent Style
• Paragraph Style

A letter sent from one business or organization to another or to an individual.

• Personal Business Letter
• Business Letter
• Friendly Letter