Pop Quiz!

Which statement from the service promise belongs to this image?

• Host our community

• Take good care

• Help everyone belong

• Make service magical

Which statement from the service promise belongs to this image?

• Host our community

• Take good care

• Make service magical

• Help everyone belong

Which statement from the service promise belongs to this image?

• Host our community

• Take good care

• Make service magical

• Help everyone belong

Which statement from the service promise belongs to this image?

• Host our community

• Take good care

• Make service magical

• Help everyone belong

What items does Airbnb require for the verification process? Select all that apply.

• Email address

• Phone number

• Profile photo

• Official ID

• Finger Print

Why do we have a verification system in place? Select all that apply

• Identify users

• Protect the community

• Because we are stalkers

• To sell their information online

Who are the founders of Airbnb? Select all that apply

• Brian Chesky

• Joe Gebbia

• Nate Blecharczyk

• Mark Zuckerberg

What hospitality standards does Airbnb have?

• Good reviews, Cleanliness, Essentials, Accurate listing details, Easy check-in, Communication

• Bad reviews, dirty place, nothing to use, missing amenities, difficult check-in, no one answering

• Cool place, cool people, nice stuff, great to take pictures and brag about the trip

• Toilet paper, Soap, Linens, 1 towel/guest, 1 pillow/ guest

What are the basic requirements Airbnb has for hosts?

• Be responsive

• Availability

• Reviews

• Commitment

• Be nice

Is a feature that allows hosts to automatically accept reservations, as long as the guest satisfies some requirements.

When choosing to use it, hosts can see an increase in their reservations.

• Instant book

• Request for a Reservation

• Special Offer

• Pre-approval