
day 3
Quiz
•
Other
•
1st - 3rd Grade
•
Practice Problem
•
Medium
Mostafa Nada
Used 5+ times
FREE Resource
Enhance your content in a minute
11 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. If line suspended due to fraud by pass you will inform the customer to call 155 to know the reason
A. True
B. False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2. If line status is barring or suspended and he didn’t make any usage more than 120 days and less than 220 days to reactivate the line again he should recharge
A. False
B. True
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3. CST can make final termination for prepaid line through call center agent
A. False
B. True
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
4. Sim swap fees is 5 LE
A. True
B. False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5. You can delegate any one to make sim swap even if he didn’t have delegation letter
A. True
B. False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
6. If cst need to locate his device due to stolen case, he can call us on 111
A. True
B. False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
7. Cst can make suspension in lost and stolen case for
A. 15 days
B. 14 days
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