Chapter 4: Preparing Correspondence TEST

Judge your ------------- in light of guidelines to help you with the types of correspondence you'll be asked to write.

• letters

• memos

• sites

• email

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

You need to know your audience for speeches and presentations. You need to identify your ------------- be they individual, group, customer, or native for written correspondence.

• reader

• designer

• blogger

• teacher

Tags

CCSS.RI. 9-10.6

CCSS.RI.11-12.6

CCSS.RL.11-12.6

CCSS.RL.8.6

CCSS.RL.9-10.6

When working in international business fields, research the ---------- of your intended recipient.

• cultural traditions

• religion

• colleagues

• name & job title

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

What is a follow up letter a combination of?

• Thank you note and sales letter

• A gift basket and a how was your day note

• A sad note and some Red Bull

• A meeting and getting a coffee after

What do adjustment letters respond to?

• Complaint letters

• Meeting Arrangements

• Emails

• Fundraisers

Address your special request letter to the appropriate

• Place

• Time

• Person or Office

• Issue

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

Out of these options, which one is a sales letter?

• An application letter

• Get well soon letter

• Termination letter

• Thank you letter

Which is one of the four A's of a sales letter?

• Attention

• Apple

• Atlantic

• Agriculture

Tags

CCSS.RI. 9-10.8

CCSS.RI.11-12.5

CCSS.RI.11-12.8

CCSS.RI.8.8

CCSS.RI.9-10.5

A cover letter does all of the following EXCEPT

• accompany a document that you send to readers

• identifies the type of document being sent

• prepares your audience to read the document

• demands a refund

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

What letter format is used in this example?

• Block

• Semi Block

• Modified Block