dicoba FRONT OFFICE 12 APH
Authored by misly Misly
Professional Development
12th Grade
Used 2+ times
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58 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Tommy Menginap di hotel T2C Jl pemuda no 5 Batam center selama 2 malam, harhga kamar permalam Rp. 450.000,-, harga kamar tersebut belum termasuk 21 % Government tax and service charge, berapa harga kamar yang harus di bayar MR. tommy
Rp 989.000
Rp 990.000
Rp 1.089.000
Rp 1.089.900
Rp 1.280.000
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Tommy Menginap di hotel T2C Jl pemuda no 5 Batam center selama 2 malam, harhga kamar permalam Rp. 450.000,-, harga kamar tersebut belum termasuk 21 % Government tax and service charge, berapa harga kamar yang harus di bayar MR. tommy
Rp 989.000
Rp 990.000
Rp 1.089.000
Rp 1.089.900
Rp 1.280.000
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Hotel T2C Batam memiliki kamar 400, pada hari ini kondisi kamar sebagai berikut, OO ( out of order ) 15 kamar, Occupied 200 kamar, C/O 20 kamar, HU 15 kamar maka jumlah kamar yang bisa di jual untuk tamu walk in adalah
150 kamar
160 kamar
170 kamar
180 kamar
190 kamar
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Bila tamu hendak menanyakan kamar yang masih tersedia, maka petugas reservasi dapat melihatnya pada ...
Reservation transaction report
Daily report
Expected arrival list
Expected departure list
Room avaibility report
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Status reservasi dari rombongan dengan jumlah minimal 15 orang adalah ...
6 pm release
Guaranted arival
Take or place
Tours and groups
VIP dan CIPs
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Dibawah ini klasifikasi harga kamar reservasi group, kecuali ...
Group rate
Travel agent rate
Airline crew rate
Goverment rate
Personal rate
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Kalimat yang paling tepat untuk menerima reservasi melalui telepon adalah ...
Good morning. Hotel aston manado, Lidya speaking may i help you?
Hallo. Hotel aston manado, Lidya speaking, may i help you?
Good morning. May i help you?
Good morning. Lidya speaking can you help me?
Good morning. Hotel aston manado. May i help you?
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