CompTIA ITF+ Practice 1

A technician is setting up a computer that was shipped. After everything is plugged in, the computer will not turn on. Which of the following should the technician do FIRST to identifythe issue?

• Check for physical damage on the computer.

• Search for a solution on the Internet.

• Reference the manufacturer’s documentation.

• Ensure the power supply is set at the correct voltage.

Which of the following computer components are used to store data? (Select TWO)

• GPU

• HDD

• RAM

• NIC

• CPU

Which of the following is a reason that a user might upgrade a video card driver? (SelectTWO).

• To decrease the screen resolution

• To access monitor standby mode

• To fix an error message

• To use additional features

• To adjust the brightness/contrast

A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into thehome office desk. Which of the following is MOST likely plaguing the PC?

• The PC was switched over to 240v operation mode

• Dust accumulation

• The PC’s BIOS is severely out-of-date, causing PSU issues

• EMI

Which of the following would BEST be described as password best practices? (SelectTHREE).

• Use of long passwords

• Sharing passwords with a trusted source

• Limiting password reuse

• Keeping default passwords

• Use of special characters

A user, Ann, receives a call asking for her password to troubleshoot a problem. Which of the following describes this type of security threat?

• Malware

• Social engineering

• Spam

• Physical security

Which of the following printers requires a special type of paper in order to print?

• Impact

• Thermal

• Inkjet

• Laser

Which of the following security threats occurs when a user receives an email from an illegitimate source asking for login information?

• Hacking

• Phishing

• Spam

• Cracking

Which of the following is used for temporary storage of program data that is cleared when the computer is turned off?

• CPU

• SSD

• Hard drive

• System memory

A printer is migrated between offices. All the wires are connected properly, but the new workstation cannot find the printer. Which of the following should the technician install?

• OS

• Updates

• Drivers

• Application