which is NOT a type of non verbal communication used in consultation

• visual aid

• body language

• texting

• listening

Which of these is not an open question?

• explain how you would like you hair doing?

• how do you want your finished look to look?

• Tell me about your colouring history?

• Do you want your finger like this?

An elasticity test checks the condition of the?

• cuticle

• cortex

• medulla

• dermis

How do you complete a strand test?

• mix hydrogen peroxide and perm solution together and add the hair.

• apply a small amount behind the ear

• cut a small piece of hair off and apply target shade

• using cotton wool, remove the colour from the hair and check development.

where would you refer a client who had alopecia

• Trichologist

• GP

• medical advice

• Pharmacy

Where would you refer a client who had impetigo

• GP

• pharmacy

• dermatologist

• scalp specialist

A scalp condition that has silvery yellow scales and thickening of the skin is?

• psoriasis

• alopecia

• impetigo

• folliculitis

If a client had tinea capitis can you continue the service

• yes

• yes but restricted service

• no

• only if the client allows you

During the anagen stage of the hair growth cycle up to 80% of the hair follicles are active.

• true

• false

the rest stage oft he hair growth cycle is?

• Telogen

• Catagen

• Anagen

• New Anagen