Pega Study Guide

An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:

1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.

2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.

3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.

4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.

For each calculation, identify the appropriate chaining option to maximize the performance.

Line Total (item * quantity)

• Forward chaining

• Backward chaining

1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.

For each calculation, identify the appropriate chaining option to maximize the performance.

Order total (sum of line totals)

• Forward chaining

• Backward chaining

2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.

For each calculation, identify the appropriate chaining option to maximize the performance.

Shipping charge (calculated from a decision rule)

• Forward chaining

• Backward chaining

4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.

For each calculation, identify the appropriate chaining option to maximize the performance.

Sales tax (order total * tax rate)

• Forward chaining

• Backward chaining

4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.

For each calculation, identify the appropriate chaining option to maximize the performance.

Grand total (order total + sales tax + shipping charge)

• Forward chaining

• Backward chaining

With Pega"™s Situational Layer Cake approach, how do you configure a regional variation for Human Resources (HR) time off cases?

• Create a rule for the variation and add the rule to the common layer of the application.

• Create a rule for the variation and add it to a secondary common application layer.

• Create a rule for the variation and add the rule to the layer for the region.

• Create a rule for the variation and replace the existing HR time off rule in the application common layer.

Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed.

Select and Place:

Review real-time UI designs with stakeholders.

• App Studio

• Dev Studio

• Admin Studio

• Prediction Studio

Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed.

Select and Place:

Configure application security, versioning, and source control.

• App Studio

• Dev Studio

• Admin Studio

• Prediction Studio

Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed.

Select and Place:

Monitor the cloud-based production system at run-time.

• App Studio

• Dev Studio

• Admin Studio

• Prediction Studio

Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed.

Select and Place:

Globally configure the setting for an Artificial Intelligence model.

• App Studio

• Dev Studio

• Admin Studio

• Prediction Studio