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Customer Service Vocab Chapter 9

Authored by Jamie Propson

Professional Development

9th - 12th Grade

Used 2+ times

Customer Service Vocab Chapter 9
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10 questions

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1.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Person with the idea or message

2.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Person sender is reaching

3.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Content you are sharing

4.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Sender understanding the receiver

5.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Receiver’s reaction sent back to sender

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Gestures, movement, and physical additions to a conversation

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The pitch, volume, and speed of your voice

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