Telecommunications Basics

What is telecommunications?

• Communication without a verbal element

• Communication of voice, data and other signals across a distance

• Expression of feelings and thoughts

• Expression of instructions

Which of the following do cellular phones use to exchange voice and data?

• Telephone lines

• Internet connections

• Television signals

• Radio frequencies

An intranet cannot contain a message board for employees.

• True

• False

When is audio conferencing most successful?

• When participants are notified ahead of time

• When participants are in the same city

• When participants are vision impaired

• When participants are familiar with one another

Which of the following is NOT a benefit of teleconferencing?

• Increases efficiency

• Decreases travel costs

• Decreases technology costs

• Increases interaction between sites

Telecommunications etiquette requires you to get permission before sending a fax of more than 10 pages.

• True

• False

One of the benefits of telecommuting is the ability to balance ____ and ____.

• Work; Internet use

• Work; Drive time

• Work; Free time

• Work; Family

Business or commercial transactions occurring over the Internet is ___________.

• E-mail

• E-commerce

• Intranet

• Telecommuting

Ann needs to send a hard copy of a document to another office within her company, and it needs to be there today. Which method of telecommunication should she use?

• Text message

• E-mail

• Mail

• Fax machine

____________ allows users to see who is online and easily allows two people to communicate immediately.

• Faxing

• E-mail

• Instant messaging

• Text messaging