Peer Mediation PreTest

The peer mediator will decide who is right and who is wrong in the conflict situation.

• True

• False

Which is NOT a good way to cope with emotions.

• Listening to music

• Fighting

• Drawing

• Boxing

What is the best way to deal with a conflict?

• Avoidance

• Confrontation

• Communication

What is the best resolution to a conflict?

• win-win

• win-lose

• lose-lose

The confidentiality agreement means what is said in peer mediation stays in peer mediation.

• True

• False

You're upset with your mom for throwing away some of your old comic books. How should you tell her?

• "How could you do something so horrible?"

• "You have no right to touch my things!"

• "That was really mean and thoughtless."

• "I'm upset that you threw away my comics."

Which of the following is a sign of actively listening?

• paraphrasing or summarizing what some said

• interrupting, or talking over someone

• changing the subject

• being totally silent while someone else is talking

Which of the following is true about conflicts?

• They don't happen very often, and it's hard to resolve them without fighting.

• They are a natural occurrence, but they don't have to get out of hand.

• They only happen between family members, and there are no easy ways to resolve them.

• They only happen between friends and you always have to ask for help to get things resolved.

For peer mediation to work, BOTH participants must...

• not care.

• trust each other.

• like each other.

• try to find a solution.

__________________________is almost always a desired strategy because all parties win.

• compromise

• accomodation

• avoidance

• competition