A communication barrier is anything that prevents us from receiving and understanding the messages

• True

• False

Which of the following is an example of a rule for effective communication:

• The message must be clear

• Sender must deliver the message clearly and concisely

• Receiver must be able to hear and receive the message

• all the above

Which of the following is a barrier to communication?

• Deafness

• Blind

• Speaking a different language

• All of the above

It's important when you're communicating with someone to not send mixed messages. A mixed message is when your words say one thing but, your body language says another:

• True

• False

The following are barriers to communication except:

• Ambiguity and information overload

• Cultural noise and attitude

• Singing and talking

• Physical and Jumping to conclusion

Which of the following is an example of Physical/Environmental barriers?

• A beautiful female/male

• An uncomfortable meeting place and noise

• To be frustrated

Which of the following is a factor of affecting cultural differences?

• In South Africa, there is a wide variety of cultures.

• People often pass judgements and make evaluations of people from other cultures in a biased way.

• They see only their attitudes and values as natural and moral.

• All of the above

________ that describes what we want to say in our terms may present barriers to others who are not familiar with our expressions, buzz-words and jargon.

• Language

• Attitude

• Lack of common experience

• Problems with structure design

The following falls into the category of inter-personal communication except

• Ambiguity and overuse of abstractions

• Information overload

• Jumping to conclusions

• Lack of common experience

_______ are elements within the individual’s own self which pose a hurdle from within the individual’s communication both in sending and receiving messages.

• Interpersonal

• Environmental

• Intrapersonal