COMM 145 Test 3 Review

According to the text, the essence of interpersonal communication is

• conflict

• conversation

• language

• feedforward

The first stage of conversation is

• feedforward

• opening

• closing

• feedback

Reflecting back on the conversation to signal that the business is completed occurs in which stage of the conversation process?

• feedforward

• feedback

• closing

• business

"I have to tell you about a funning thing that happened the other day" would most likely be said during the _________ step of the process of conversation.

• business

• feedforward

• feedback

• closing

In the _________ step of the process of conversation, we deal with the substance of the conversation.

• opening

• feedforward

• business

• feedback

The _____________ stage of the process of conversation consists of a verbal or nonverbal greeting.

• opening

• feedforward

• closing

• feedback

Turn-taking cues are a type of

• metacommunication

• monologue

• backchanneling

• summary device

Speakers regulate the conversation though which two major types of speaker cues?

• conversational management and conversational turns

• turn-maintaining and turn-yielding cues

• turn-requesting and turn-denying cues

• turn-yielding and backchanneling cues

____________ cues are designed to enable a person to continue in the role of the speaker.

• backchanneling

• turn-denying

• turn-maintaining

• turn-yielding

Listeners regulate the conversation by using three types of cues, including __________ cues.

• turn-maintaining

• turn-yielding

• backchanneling

• conversational management