Barriers to Communication

Which of the following is an example of Physical/Environmental barriers?

• A beautiful female/male

• An uncomfortable meeting place and noise

• To be frustrated

Which is TRUE about Communication barriers?

• It strengthens communication process.

• It disrupts communication flow.

• It saves relationships.

• It inspires responses.

A communication barrier is anything that prevents us from receiving and understanding the messages

• True

• False

The following are barriers to communication except:

• Ambiguity and information overload

• Cultural noise and attitude

• Singing and talking

• Physical and Jumping to conclusion

Communication is when the SENDER speaks AND the ________ accurately decodes its meaning

• SENDER

• RECEIVER

• MESSAGE

• FEEDBACK

___________ is the receiver’s response to the sender’s message that indicates understanding?

• Hearing

• Seeing

• Encoding

• Giving Feedback

________ is anything that interrupts or interferes with the delivery of intended communication?

• Noise

• Encoding

• Feedback

• Content

Verbal communication is

• sending a message without using words

• sending a message in words

• posture, gestures, facial expression, body language

• communicating with oneself

Non verbal communication

• Body language

• Voice quality, rate, pitch and volume

• Sending and receiving wordless clues

• Eye contact

It is the most common and easiest to identify among the barriers to communication.

• noise

• time

• jargon

• quality of message