Chapter 5-Staffing, Leading, and Controlling Assessment

The first step in an effective change process is to carefully plan for the change.

• True

• False

Reviewing performance is part of the controlling function.

• True

• False

Staffing focuses on finding the right individual who can perform the work.

• True

• False

Effectiveness of a work team is the responsibility of team members; managers cannot influence its success.

• True

• False

Leading involves developing plans and helping employees to work effectively.

• True

• False

According to Maslow, people must satisfy their need for esteem before social needs motivate them.

• True

• False

Before a team can be effective, members must clearly understand the activities to be completed.

• True

• False

If change is effective, it cannot have negative effects on employees.

• True

• False

The difference between current performance and the standard is profit.

• True

• False

Standards should be revised when it is clear they will not accurately reflect performance and when attempts to improve performance have not been successful.

• True

• False