Telephone English

Telephone English

Professional Development

10 Qs

quiz-placeholder

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Telephone English

Telephone English

Assessment

Quiz

English

Professional Development

Hard

Created by

Andrew Spencer

Used 20+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can I speak ______ Mr. Khalid, please?

to

with

at

for

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A: Can I speak to Mr. Khalid, please? B: ___________

Yes, it is me

That is I.

I am Mr. Khalid.

Yes, speaking.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You don't hear what the person says. What should you say?

Eh?

Sorry, say that again please.

Hold the line, please.

What?

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You need to check if your colleague can come to the phone. What do you tell the caller?

She was here a minute ago.

Just let me see if she's available.

Maybe she has gone to lunch.

Call back later.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You are transferring a call. What do you say?

I will put up with you.

I will put you through.

I will put you down.

I will put you off.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You call a company to give some important information to someone, but they are in a meeting. What can you say to the person who answered the phone?

Can you tell him a message?

Can I take a message?

Can I leave a message, please?

Write for me a message, please.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You want to know the caller's name. What is the most polite way to ask?

What is your name, please?

Who am I speaking to?

Who is it please?

May I ask who's calling?

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