
MSSC Safety Production Teams
Authored by Matthew Adams
Instructional Technology, Other
12th Grade - University
Used 10+ times

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33 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A(n) __________ customer is a person or organization that receives services or products in exchange for compensation.
Internal
External
In-house
Departmental
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Improving external customer satisfaction is the main objective of __________.
Customer service departments
Retired employees
Maintenance departments
HR departments
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Vendors could be considered what type of customer?
Main
Substantial
Internal
External
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customer satisfaction should always be the first objective considered when developing __________.
Vendors
New or improved products
Teamwork
Training Matrix
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The __________ of the product describes the features required for the product to perform the tasks for which it was intended.
Form
Function
Cost
Utilization
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Product design teams should provide an environment that encourages team members to __________.
Criticize other team members at any time
Add their design ideas freely
Attend meetings whenever they are available
Report team meetings to the boss
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Product designers should always consider the effects of tooling design and cost during __________.
Prototype development
Process capability studies
Team kickoff meetings
Maintenance of a machine
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