MSSC Safety Production Teams

A(n) __________ customer is a person or organization that receives services or products in exchange for compensation.

• Internal

• External

• In-house

• Departmental

Improving external customer satisfaction is the main objective of __________.

• Customer service departments

• Retired employees

• Maintenance departments

• HR departments

Vendors could be considered what type of customer?

• Main

• Substantial

• Internal

• External

Customer satisfaction should always be the first objective considered when developing __________.

• Vendors

• New or improved products

• Teamwork

• Training Matrix

The __________ of the product describes the features required for the product to perform the tasks for which it was intended.

• Form

• Function

• Cost

• Utilization

Product design teams should provide an environment that encourages team members to __________.

• Criticize other team members at any time

• Add their design ideas freely

• Attend meetings whenever they are available

• Report team meetings to the boss

Product designers should always consider the effects of tooling design and cost during __________.

• Prototype development

• Process capability studies

• Team kickoff meetings

• Maintenance of a machine

Teamwork, concurrent engineering, tools and techniques are needed in order to make __________ productive.

• Product introduction

• Sales

• Product scam prevention efforts

• Safety tests

Engineers working with manufacturing to become aware of tooling limitations and other problems that may increase production time and cost is an example of __________.

• Brainstorming

• Product analysis

• Concurrent engineering

• Production processing

__________ is a design methodology that designs features into the product that make it cheaper to manufacture while maintaining its ability to perform its intended function.

• Design for Manufacturing and Assembly (DFMA)

• Design Criteria and Performance (DCP)

• Design, Manufacture, Deliver (DMD)

• Design for Production and Performance (DPP)