What is active listening?

• a style of note taking

• when you are able to listen while actively doing something else

• a type of communication in which people give verbal and nonverbal signs that they are paying attention and understanding

If you are practicing active listening, which of these is most likely true?

• You are tapping your foot.

• Your body language shows that you’re paying attention.

• All you are doing is hearing the noises around you.

• You are talking very loudly for a long time.

Amir is actively listening to his friend Jade tell a story about her trip to the beach. Which of these will he most likely do?

• interrupt Jade in the middle of her story

• say “mhm” as Jade tells her story

• walk away from Jade before her story is over

• ask Jade to tell her story a lot faster

Which of the following is a sign of active listening?

• paraphrasing, or summarizing what someone has said

• interrupting, or talking over someone

• changing the subject

• being totally silent while someone else talks

Which posture best shows that a person is actively listening?

• slouching

• lying down

• sitting up straight

• standing with your back to the speaker

Which of the following is a verbal cue you can use to show you’re actively listening?

• saying, “Ooh ooh”

• interrupting

• humming a familiar song

• asking a follow-up question

True or False: If you're facing the person speaking, you're always actively listening.

• True

• False

Giovanna is talking to Natasha, but Natasha is not actively listening. Giovanna probably feels ________.

• relaxed

• cheerful

• frustrated

• confident

1. Which one of these is the best example of a professional sounding email address?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

2. Which of these is the best SUBJECT LINE for an email about wanting to find out more about school soccer team try-outs?

• Let me on the team

• Question about soccer team try-outs

• I WANT TO COME TRY OUT!!!

• Are there open spots on the soccer team? I love soccer.