Effective Listening

To be a good listener, you need to listen first then engage.

• TRUE

• FALSE

To enhance your listening skills you don't need to let other person know that you are listening to what he/she is saying

• TRUE

• FALSE

There's a lot of difference between listening and hearing.

• TRUE

• FALSE

Your ability to listen effectively depends on the degree to which you perceived and understand the message.

• TRUE

• FALSE

Listening can take a long time to master.

• TRUE

• FALSE

What are the correct Stages of Listening?

• 1. Evaluating 2. Interpreting 3. Sensing 4. Responding 5. Memory
• 1. Sensing 2. Interpreting 3. Evaluating 4. Responding 5. Memory
• 1. Memory 2. Interpreting 3. Sensing 4. Responding 5. Evaluating
• 1. Sensing 2. Interpreting 3. Responding 4. Evaluating 5. Memory

What are some ways you can improve your listening?

• Take brief notes while the presenter speaks

• Just sit there

• Identify the presenter's main points

• Tune out the presenter

Which is NOT a way to improve listening skills?

• Remove background noise

• Make eye contact

• Validate the speaker

• Jump into the conversation

What body language can you use to validate the speaker?

• Thumbs up

• Peace sign

• Nodding

• Yawning

What is a sign of poor listening?

• Increase in written communication

• Receiving information too early

• When tasks are given to you

• All of the above