VKAM 1st Quiz

What does VKAM Stand for?

• Virial Key Account Manager

• Virtual Key Account Manager

• Vendor Key Account Manager

• Visual Key Account Manager

WHAT ARE THE MAIN SELLER TOOLS?

• CHAT NOW (IM)

• LORIKEET

• PROMOTIONAL TOOLS

• STORE BUILDER

• SELLER PICKS

This is a tool that allows sellers to create self-funded vouchers to drive sales to their own store.

• Lorikeet

• Seller Picks

• Seller Voucher

______________ decoration tool for product description. You can create your own designs or use one of our professionally made templates to beautify your product description.

• Store Builder

• Lorikeet

• Store Builder

What are the promotional tools that would help convert buyers and differentiate products from competitors?

• Seller Voucher

• Free Shipping Tool

• Flexi-combo

• Bundle

Sellers have the capability to set interactive auto-replies both in the PC and in the mobile application.

• True

• False

Sellers will have the capability to mark message as star for further follow up only in the PC and not in the mobile application.

• True

• False

Chat Now (IM) is integrated with the Feed because the seller can:

• Contact customers who place orders/return orders

• Share product recommendation (max 4 products) via CEM

• Share voucher card with followers

• Share voucher card

How much shoudl the response rate of the seller for them to be able to use the Seller Picks?

• >85%

• <85%

• =85%

Auto reply is important because that also count in the seller's chat response rate.

• True

• False