Lean intro

According to Toyota (and Lean) the coustomer is:

• someone who buys finished vehicle

• next team member in a production process

In Toyota factory die changeover takes around:

• 120 minutes

• 30 minites

• 10 minutes

KAIZEN means

• continuous improvement

• respect

• Lean

The andon cord represents a system by which any worker can?

• enter an idea

• hide a problem

• invoke attention in case of a problem

Lean is more about

• static state

• dynamic state

Loop by which Lean organizations drive learning, starts with:

• (1) learn and (2) improve)

• (1) evaluate and (2) analyze

• (1) set and (2) test

Lean is about

• proactive learning

• reactive learning

The Deming prize:

• is Japan's annual prize for productivity

• was established in 1951 to honor W. Edwards Deming

Japanese operating by

• consensus

• confrontation

A quality circle or quality control circle

• is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems

• make decision by consensus