Gobble Quiz #4
Authored by Carlos Suero
Fun
Professional Development
Used 2+ times
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14 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What tool do we use to chat?
Zendesk
Slack
Google meet.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What’s chat response time?
24 hours
2 minute
11 hours
All above.
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Text business hours?.
From 9:00am to 8:00PM PST
From 7:00am to 9:00pm PST
From 10:00am to 14:00 pm PST
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Do we work text or chat over the weekend?
No
Yes
until 1:00 pm EST.
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Can we send pictures through chat and text?
Yes
No
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What should we do in case of a miss chat.?
Email the member back
Report it to your supervisor.
All the above.
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What other tool can we use to text the customers?
Textline app
Zendesk
Gmail
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