Intro. to Hospitality & Tourism REVIEW #2

____________ consists of knives, forks, and spoons that quests will use during a meal.

• bakeware

• flatware

• cookware

• glassware

A bartender serves and prepares adult beverages at a bar/lounge/restaurant/special event..

• true

• false

Seating is a part of the front-of-the-house functions.

• True

• False

Examples of beverages are

• rice and gravy, yams, cole slaw

• chocolate cake, apple pie, yeast rolls

• water, lemonade, Pepsi

• baked chicken, grilled shrimp, clams

A foodservice business may be located within other businesses, such as bookstores.

• True

• False

The lodging industry consists of hotels, motels, airbnb's, cabins, and resorts.

• True

• False

A customer or guest is someone who buys products or services from a business.

• True

• False

The "main course" is defined as the

• appetizer

• entree

• dessert

• soup

Customer-focused employees always

• are dirty and poorly groomed

• have poor posture

• make immediate eye contact

• have a negative attitude

Buffets are defined as

• all you care to eat

• customers serve themselves and take food to their tables

• food is placed on warming and/or cooling tables to preserve the food

• all the above