Business Communication Vocabulary

The willingness to be corrected and to act on that correction.

• Coachable

• Integrity

• Leadership

• Negotiate

The action of working with someone to produce or create something.

• Patience

• Collaboration

• Communication

• Team Work

The state or quality of being dedicated to a cause, activity, etc.

• Conflict Resolution

• Courteous

• Compromise

• Commitment

A process through which you send messages to and receive messages from others.

• Creative

• Professionalism

• Communication

• Customer Service

The ability to speak, listen, and write effectively.

• Collaboration

• Critical Thinking

• Empathy

• Communication Skills

An agreement or a settlement of a dispute that is reached by each side making concessions.

• Compromise

• Problem Solving

• Self Awareness

• Skills

A problem solving strategy for settling disputes.

• Problem Solving

• Conflict Resolution

• Decision Quality

• Effective Communication

Polite and gracious; considerate toward others; well-mannered.

• Creative

• Resilience

• Perceptive

• Courteous

Inventive, imaginative.

• Humble

• Creative

• Initiative

• Innovative

Comparing what you already know with the information you are given in order to decide whether you agree with it.

• Critical Thinking

• Responsibility

• Self Confidence

• Skills