Emergency planning must include procedures for the following:

a. Natural disasters, severe weather, power outages, terrorism

b. Natural disasters, power outages, terrorism

c. Natural disasters, severe weather, power outages

d. Natural disasters, severe weather, equipment failure, terrorism

How profitable a food and beverage operation will be depends on controlling what four key items?

Labor costs, food costs, menu pricing, and cash control

Labor costs, food costs, and cash control

Food costs, menu pricing, and cash control

Food costs, labor costs, menu pricing, special vendor pricing

In order for a menu to be successful, and the food facility to show a profit, the menu must:

Meet guest’s needs and expectations

Be vast, providing guests many options

What is the formula for calculating food costs?

Standard recipe cost + labor cost

Standard recipe cost - labor cost

Typically, cruise prices include:

Meals, a stateroom, activities, parties and entertainment

Activities, parties and entertainment

Parties and entertainment, meals, a stateroom

The benefit of off-site partners is that it allows resorts to:

Offer reservations or set up activities for guests

Provide guests with a list of local providers

Provide guests with telephone numbers of providers

What are the key elements in the continued popularity of recreational vehicles and tent camping?

Exploring the great outdoors on state lands, national parks, nature preserves, and other wild places

Exploring the great outdoors on state lands, nature preserves, and other wild places

National parks, nature preserves, and other wild places

Exploring the great outdoors on state lands, national parks, nature preserves, theme parks, and other wild places

Define Meeting Market

Business a hotel receives from an outside organization, business, or association, wishing to book meeting/convention/conference room service.

Business a hotel receives through an outside event planner or tour operator wishing to book room nights, meals, and other hotel services for a business, family, or tour group.

A resort where the cost of all lodging, meals, airport transfer, spa-services, and activities are bundled into a package price.

Business a hotel receives through an outside event planner or tour operator wishing to book room nights, meals, and other hotel services for a business, family, or tour group.

Business a hotel receives from an outside organization, business, or association, wishing to book meeting/convention/conference room service.

A resort where the cost of all lodging, meals, airport transfer, spa-services, and activities are bundled into a package price.

The menu is the .........

key factor in type of F/B option a hotel will operate

key factor in staffing of F/B operation

key factor in location of F/B operation

key factor of operating hours of F/B establishment

For the kitchen the menu will determine

equipment needs and employee skills requirements

equipment needs and food shopping

employee skills and HACCP control

equipment needs and location of operation

what and how food items will be prepared

what and how food items will be marketed

what and hw food items will be sold

what and how food items will be displayed

HTMP Year 1 Review Chapters 9-12

Authored by Ciera Gorrell

Specialty, Other

11th - 12th Grade

Used 11+ times

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35 questions

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The facilities management department is a major contributor to:

Guest Satisfaction

Revenue

Sales

Marketing

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The facilities management department oversees:

Utilities

Equipment

Building and equipment

Utilities, the building, and equipment

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The front of the house is the:

Functional area in which employees conduct meetings and training

Functional area in which employees prepare guestrooms

Functional area in which employees prepare food

Functional area in which employees extensively interact with guests

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As a chief engineer or engineering manager, you would be responsible for overseeing:

a. Safety and Security

b. Safety and security, controlling costs and legal and regulatory compliance

c. Legal and regulatory compliance and controlling costs

d. Controlling costs and safety

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The Director of Engineering (DOE) position will typically require:

a. A letter of recommendation

b. Proper job-related training

c. A high school degree

d. A college degree

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As part of ADA compliance, facilities management must ensure the facility has:

a. Service animals

b. Handicap parking

c. Both a & b

d. None of the above

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Backup services for temporary property operations in emergency situations should include:

a. Flares

b. Gas masks

c. Emergency communication system (cell phones or hand-held radios)

d. All of the above

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HTMP Year 1 Review Chapters 9-12

The facilities management department is a major contributor to:

The facilities management department oversees:

The front of the house is the:

As a chief engineer or engineering manager, you would be responsible for overseeing:

The Director of Engineering (DOE) position will typically require:

As part of ADA compliance, facilities management must ensure the facility has:

Backup services for temporary property operations in emergency situations should include:

Emergency planning must include procedures for the following:

Maintenance in which situations are identified and corrected on a regular basis to control costs and keep larger problems from occurring is known as:

To enhance the visual attractiveness of a building as seen from the street, you would alter the:

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