Presenting a Professional Image in a Salon

Why is it important to present a professional attitude?

• To have happy clients, a good business and good staff morale

• So that you can smile

• To make people like your clothes

• To keep the boss happy

Positive attitudes and behaviour includes:

• Dancing to songs on the radio in the salon

• Talking to your colleagues when doing a clients hair

• Positive manner and behaviour, Professional manner, Team Work

• Making the boss coffee

State 5 types of negative behaviour

State the consequences of negative attitudes

• Risk of Causing Harming harm, Embarrassment for clients and work colleagues,Unpleasant client experience, Loss of Job

• The boss will be angry

• The client will be upset

• It doesn't matter no-one takes any notice

Think about how you can promote a professional image in the salon. Tick all that apply

• Be ready to lend a hand

• Wear clean clothes and followth salon dress codes

• Be caring and frindly

• Let everyone else be professional

You should wear____________________________________ in the salon.

How should you wear your hair when working in the salon

• Well styled and tied back

• On your face

• Any way you want

• down when its clean and back when its greay

Personal hygiene means:

• Wearing lipstick

• Cleaning the salon

• You should shower daily, clean teeth, fresh breath, deodorant, avoid overpowering perfume/ aftershave)

• Spraying body spray

Before and During Treatments - You should

• Put your lipstick on

• Paint your nails

• Have a chat with your friends

• Wash Your hands between clients, cover cuts and wounds with plaster, wear personal protective equipment.