7 Cs of Communication

_____ implies eliminating wordiness

• Completeness

• Conciseness

• Correctness

______ implies 'stepping into others' shoes'.

• Courtesy

• Consideration

• Correctness

_______ implies there are no grammatical errors.

• Correctness

• Conciseness

• Concreteness

_______ emphasizes on avoiding complex phrases and enhances the meaning of the message.

• Correctness

• Completeness

• Clarity

_____ means expressions that repeat meanings in a single sentence.

• Cliche

• Redundancy

• Slang

Select the most precise word:

We plan to _______ the work of exemplary employees.

• acknowledge

• publicize

• applaud

Select the most precise words:

When replying to an e-mail, __________ enough of the old message for ___________ to recognize the original note.

• include, the recipient

• bring in, someone

• put, the person

Which of the following statements is biased-free?

• Every employee is entitled to see his personnel file.

• Every employee is entitled to see her personnel file.

• Every employee is entitled to see their personnel file.

Select the most precise word:

In the courtroom the attorney _____________ that the car was stolen.

• said

• alleged

• thought

Insert the most vigorous word:

If you find yourself __________ many tasks, look for ways to reduce your involvement.

• juggling

• performing

• doing