Product Knowledge

What is the definition of a document?

• can consist file

• can consist hard cover

• a piece of cheque

What is the product code for 9 Express?

• G09

• G09D

• 09

What is the max weight for SNC charges

• 20KG

• 25KG

• 30KG

What is max dimension for SED charges under 48N?

• 2.4 X 1.2 X 1.8 CM

• 1.2 X 1.2 X 1.5 CM

• 2.4 X 1.2 X 1.5 CM

Can I use Economy Express service to deliver documents?

• Yes

• No

Name the countries currently involved in Asia Road network.

• MY , ID , TH, VN

• SG , TH , MY

• VN, MY , TH

Can customer purchase EL if he/she sending can food to MY?

• Yes

• No

What is the pay-out for Documents insured under EL?

• 500 USD

• 500 EUR

• 500 SGD

What is max height for SNS charges?

• 180 cm

• 240 cm

• 150 cm

• follow weight and dims max height

What is the max coverage for EL?

• EUR 10000

• EUR 25000

• EUR 30000