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HOC2013 Business Letter Practice

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HOC2013 Business Letter Practice
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20 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Business letter is a letter written from one ____________ to another, or to a __________, or a customer to a business.

business, client

individual, client

company, company

organization, individual

2.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Despite the technology that we have, we are still using letter to communicate. Why? (tick the correct answers)

relevant

taken more seriously

easy format

to apologize

permanent record

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The followings are purposes of writing a business letter EXCEPT:

to inform

to ask

to reply

to place comments

to build rapport

4.

MULTIPLE SELECT QUESTION

1 min • 1 pt

The followings reasons are true for writing a business letter EXCEPT (you may tick more than 1)

to help make decisions

to maintain productive relationship

to start a business

to broaden market

to threat

5.

FILL IN THE BLANK QUESTION

2 mins • 1 pt

What is the first element/item of a business letter?

6.

FILL IN THE BLANK QUESTION

2 mins • 1 pt

What is the third element/item of a business letter? Clue: Calendar

7.

FILL IN THE BLANK QUESTION

2 mins • 1 pt

What element/item comes after the letter's date? Clue: Sometimes after/side by side the date, depending on the organization's style,

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