
HOC2013 Business Letter Practice
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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Business letter is a letter written from one ____________ to another, or to a __________, or a customer to a business.
business, client
individual, client
company, company
organization, individual
2.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Despite the technology that we have, we are still using letter to communicate. Why? (tick the correct answers)
relevant
taken more seriously
easy format
to apologize
permanent record
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The followings are purposes of writing a business letter EXCEPT:
to inform
to ask
to reply
to place comments
to build rapport
4.
MULTIPLE SELECT QUESTION
1 min • 1 pt
The followings reasons are true for writing a business letter EXCEPT (you may tick more than 1)
to help make decisions
to maintain productive relationship
to start a business
to broaden market
to threat
5.
FILL IN THE BLANK QUESTION
2 mins • 1 pt
What is the first element/item of a business letter?
6.
FILL IN THE BLANK QUESTION
2 mins • 1 pt
What is the third element/item of a business letter? Clue: Calendar
7.
FILL IN THE BLANK QUESTION
2 mins • 1 pt
What element/item comes after the letter's date? Clue: Sometimes after/side by side the date, depending on the organization's style,
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