Q2-SECOND SUMMATIVE TEST
11th Grade
•20 Qs
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Q2-SECOND SUMMATIVE TEST
Quiz
•
Specialty
•
11th Grade
•
Practice Problem
•
Hard
Democrito Flores
Used 18+ times
FREE Resource
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20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
1.Which of the following is a polite word to be used once the customer is saying “thank you” to your good service?
A. Welcome
B. Sorry
C. Please
D. Excuse me
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
2. You are assigned receptionist in the restaurant. A male customer is coming as first customer on that day. What will you do first?
A. Approach the customer and lead the way to his table
B. Open the door and greet him pleasant smile
C. Welcome him with smile and call a waiter
D. Wave your hand and point where to go
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
3. Which of the following is “Good morning” greeting to the guests?
A. 00:00 – 11:59 am
B. 12:00 – 06:59 pm
C. 07:00 – 11:59 pm
D. None of the above
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
4.Which of the following is the person who welcomes or greets guests in the restaurant?
A. Waiter
B. Head waiter
C. Receptionist
D. None of the above
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
5. Which of the following is the duty to greet and seat the guests?
A. Waiter
B. Supervisor
C. Manager
D. Bartender
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
6. Which of the following is appropriate to say if the customer has no reservation?
A. May I know how many are expecting, Sir?
B. Table for how many persons?
C. How many are you, Sir?
D. Table for two or three?
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
7.Which of the following is the polite term used by the waiter to help the guest by pulling back the chair when they are about to sit?
A. Welcome
B. Sorry
C. Please
D. Excuse me
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