Formal Letters

A letter about work-related issues, such as a cover letter, a request for a raise, a message to employees, and so on.

• business letter

• résumé

• salutation

A short summary of one's work history, education, and skills.

• business letter

• résumé

• salutation

The opening line of a letter that addresses the recipient directly.

• business letter

• résumé

• salutation

What information does a résumé include?

• An explanation of an applicant's future goals

• A list of instructions for completion of a task

• A summary of work history, education, and skills

What information is contained in the introduction of a cover letter?

• Your relevant job experience

• Your personal qualifications

• Your purpose for writing

Which information is included in the closing of a cover letter?

• A reminder of why you are a great candidate

• A list of your short-term and long-term goals

• A description of your experience and personal qualifications

The way a writer uses language to create meaning.

• cover letter

• style

• tone

What is the tone of these sentences?

Thank you for holding the door for me! That was generous of you.

• Annoyed

• Appreciative

• Accusatory

What is the style of this sentence?

Her red hair, almost flame red, sunset red, like looking through your fingertips against a flashlight in the dark, billowed out behind her in a stream of red-hot lava.

• Precise

• Casual

• Wordy

Words like "sarcastic" and "polite" best describe a writer's

• tone

• style

• neatness