Tech Troubleshooting

What are the solution(s) if your iPad is frozen?

• Re-enter your password in Settings

• Take it out of the case

• Turn it off and back on

• Close the file and reopen it

Your computer won't turn on. What should you do first?

• Don't Panic

• Check Power cords

• Check cable connections

Why is it important to know how to troubleshoot your computer?

• You can help others

• All these answers are correct

• To save money

• There may not always be someone to help you.

Choose one solution for the following problem: an application is running SLOWLY.

• Restart the computer
• Try to access the application from the internet instead
• Close and re-open the application
• Just forget it and work in another application

Choose one solution for the following problem: the computer is FROZEN.

• Press and hold the Power button for 5-10 seconds to force the computer to shut down.
• Close all applications and restart
• Unplug all plugs on the computer and plug them back in
• Hold down the monitor power button until the computer shuts down.

Choose one solution for the following problem: the sound isn't working.

• Check the volume level
• Use different headphones
• Buy speakers
• restart you computer

Choose one solution for the following problem: the mouse or keyboard has stopped working.

• Press the Ctrl+Alt+Delete (the Control, Alt, and Delete keys) on your keyboard and click the mouse twice to reset the hardware
• If you're using a wired mouse or keyboard, make sure it's correctly plugged into the computer
• Move to a different computer, they are probably broken
• Hold down on the right click and/or the backspace key to reset the hardware

Troubleshooting is always a process of...

• random act to get the solution you want 
• trial and error
• trying different things
• not knowing what you are doing

Choose one solution for the following problem: The screen is blank.

• Make sure the monitor and computer are plugged in and turned on
• Hit the power button on the screen only
• Check mouse to see if the light is turned on
• Restart your computer

Choose one solution for the following problem: ALL programs on the computer run slowly

• Shut down the computer two times in a row
• Unplug your mouse and plug it back in
• Your computer may be running out of hard drive space. Try deleting any files or programs you don't need.
• Reorganize the files on your computer. This is making the computer think too hard.