Inside the typical computer tower case, you might find which of the following components?

• Motherboard, Hard Drive, Power Supply

• Switch, Access Point, Router

• Printer, Mouse, Keyboard

• Nothing

A computer is displaying a blue screen. Is this a cause, symptom or consequence?

• Cause

• Symptom

• Consequence

Files on a hard drive appear to be missing. Is this a cause, symptom, or consequence?

• Cause

• Symptom

• Consequence

A cube-like computer case, often used as a media center is called what?

• Tower

• Mid-size

• SFF Small Form Factor

• Mini-Tower

Which component is NOT true of a motherboard?

• Provides expansions slots

• Houses the processor

• Is an optional PC component

• Influences computer speed

You power off a PC to take apart, what is the next step?

• Press the power button for a few seconds

• Unscrew case screws

• Unplug the PC

• Turn it over on its side

Select the correct order for the CompTia troubleshooting step model:

• Problem Identification, Establish a theory of probably cause, Establish a Plan of Action, Implement Preventative Measures, Document Findings

• Establish a theory of probably cause, Problem Identification, Establish a Plan of Action, Document Findings, Implement Preventative Measures

• Establish a theory of probably cause, Establish a Plan of Action, Document Findings, Problem Identification, Implement Preventative Measures

• Problem Identification, Establish a Plan of Action, Establish a theory of probably cause, Implement Preventative Measures, Document Findings

The three typical potential solutions to an IT problem are repair, replace, and workaround. As you consider an efficient solution to apply, which of the following factors are the most important to consider?

• Blog comments and solving similar problems.

• Cost and time required , Possible effects on the rest of the system

• User preferences and opinions.

• Cost only

Peripheral devices that enable a user to select commands and enter data into a computer fall into which broad category?

• Networking

• Human Interface Device (HUD)

• Output Devices

• Auxiliary Storage Devices

Flat panel displays always have an aspect ratio of 4:3.

• True

• False