
Taking and Leaving Telephone Message
Authored by hotna sinaga
English
1st - 2nd Grade
Used 61+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
1. Caller : .......... May I speak to Rudi ?
Receptionist : I'm sorry Mr.Rudy has just left his office
ten minutes ago.
a. Hi, everyone
b. Hello, my name is Rizky.
c. Hello, Rudi's company
d Hello,Who's speaking ?
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Receptionist : .............................
Caller : I would like to speak to the Sales
Manager,please
a. Hello, Who's calling ?
b. hello,my name is Eva
c. Hello, can I help you ?
d. Hello, may I talk to Sales Manager, please ?
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Connie : Good morning. I'm Connie
Sarah : Good morning ......................
Connie : I would like to spek to Mrs. Ranti please.
a. Hello, this is Fancy Cafe
b. Thanks for calling Fancy Cafe
c. My name is Sarah. I will deliver your message
d. Fancy Cafe, how may I direct your call ?
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Manda : Hello, good afternoon.
Ferdinand : Hello, good afternoon. Golden Bay Hotel. ........................., How may I help you ?
a. Is manda speaking ?
b. Can I have your name plese ?
c. My name is Ferdinand ?
d. Who am I talking with ?
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Caller : Hello I'm Karen from Lotty the Italian
Restaurant..............
Receiver : I'm so sorry that extension is busy now.
a. May I speak to that extension ?
b. Do you know the extension 24 ?
c. I.ll connect you to the extension 24.
d. Could you connect me to the extension 24 ?
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Tiara : Hello, Ericson Telecommunication. Can I help you?
Tino : I would like to speak to Mr. Ericson ,please.
Tiara : ........... You'll be speaking with him in a sec.
a. Just a moment please
b. I'm sorry he is busy at this moment.
c. Can you call back in a five minutes ?
d. Woud you like to leave a message ?
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Caller : I need to talk to Mrs. Fiona
Secretary : ........... if you don't mind waiting,Mrs Fiona will
finish her phone call.
a. I'll connect you to Mrs. Fiona
b. Mrs Fiona will call you back.
c. I am sorry,Mrs Fiona is having a phone call
d. I am sorry Mrs Fiona is on meeting.
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