Business English 1P Exam.

We use this expression when we do not know to whom we must address the letter

• Dear Xu Li,

• Dear Sr,

• Dear Madam,

• To Whom May It Concern:

This expression is used when writing to a named female.

• Dear colleagues,

• Dear John,

• Dear Madam,

• Dear Mary,

We USE a full stop after Mr. Ms. and Dr.

• TRUE

• FALSE

This is an example of how we can start our letter...

• I am writing to inform you that...

• We would appreciate if you would...

• We are pleased to announce that...

• After careful consideration we have decided...

• Please find attached...

This is an example of how we can end our letter...

• I am writing to inform you that...

• We would appreciate if you would...

• We are pleased to announce that...

• After careful consideration we have decided...

• Please find attached...

This is one of the ways we can give bad news

• I am writing to inform you that...

• We would appreciate if you would...

• We are pleased to announce that...

• After careful consideration we have decided...

• Please find attached...

This is one of the phrases we can use to give good news

• I am writing to inform you that...

• We would appreciate if you would...

• We are pleased to announce that...

• Please find attached...

• After careful consideration we have decided...

If we started our paper with Dear Sir / Madam or To Whom May It Concern, this might be a suitable form to end the document...

• Sincerely,

• Sicerely yours,

• Best wishes,

• Regards,

This is not a too formal way to end a letter, but it still businesslike...

• Kind regards,

• Best wishes,

• Respectfully,

This is the way we can end the documents that we send to colleagues we feel close to...

• Cheers,

• Warm regards,

• Kind regards,

• Yours sincerely,