Pega CSSA 30-60

You create a report in a work class that displays the assigned operator and task name for each open case. Which two ways can you combine data in the Assign-Worklist class for your report? (Choose Two)

• Use a class join to the Assign-Worklist class. Specify a join filter where the pxRefObjectKey in the join class is equal to an object identifier in the work class.

• Use a Worklist Assignment association rule to join the Work class to the Assign-Worklist class.

• Use a class join to the Assign-Worklist class. Specify a join filter where the Worklist Assignment association rule is equal to an object identifier in the work class.

• Use a Worklist Assignment association rule to join to the Assign-Worklist class. Specify a join filter where the pxRefObjectKey in the join class is equal to an object identifier in the work class.

Which report requires joining classes?

• A list of all cases created by the operator along with the work status of each case

• A list of flow actions and average turnaround time, categorized by Performer

• A list of all child cases showing the work urgency of their parent case

• A list of all worklist assignments grouped by the operator who is performing the action

You want to restrict access to a specific flow action to certain users. Which two steps must you perform? (Choose Two)

• Add the privilege to a user role that is available to the users’ access group.

• Add an Access When record to the flow action.

• Add the privilege to the users’ access group.

• Add the privilege to the flow action record.

For what reason would you configure an Access Deny record?

• To explicitly prevent users from deleting cases to satisfy a company policy.

• To prevent users from updating cases during a particular stage of the case life cycle.

• To prevent users from deleting attachments to a case.

• To prevent users from performing a specific flow action.

What requirement do you satisfy with an Access When record?

• Company policies require that you only allow managers to run reports on purchase requests.

• Accountants can edit a purchase request only if the case was created by a member of their assigned department.

• Government regulations require that you explicitly block user access to personally identifiable information.

• Managers can perform an optional action to transfer a case to another workbasket, but users cannot.

What are the two reasons to configure background processing rules for tasks

• To automate tasks that otherwise rely on human interaction.

• To process case updates more efficiently

• To defer tasks to a specific time, such as off-peak hours.

• To allocate a task to a specific node or nodes in a cluster

An application for a retail company runs an activity nightly to identify and discount aged inventory. For each aged item, the activity discounts the unit price by 20 percent, then rounds the price down to end in $0.97. If the price already ends in $0.97, the item is already discounted and is skipped.

Using the Obj-Browse method, the first step generates a list of items that expire within one week. The PageName parameter provided to the Obj-Browse method is DiscountItems. The second step updates the unit price property of each qualifying item. Which step page is best for the iteration in step two?

• DiscountItems

• DiscountItems.pxResults

• No Step page is necessary

• pyWorkPage

Every activity step has multiple parts. Which part of an activity step indicates the action to perform?

• Description

• Label

• Method

• Jump

Refund requests are queued for overnight processing. What information is required to queue the refund request? (Choose Two)

• The ID of the customer requesting the refund.

• The case ID of the refund request case.

• The date and time at which the queued item can be processed.

• The ID of the queue processor.

The user enters a response on a form and clicks Submit. The Pega application returns an error. Which tool can you use to determine the cause of the error in your application?

• The Live UI tool shows you all the forms but does not indicate the cause of the error.

• Use the Tracer tool, search for the first FAIL status, and see which step is causing the error.

• Use the Alerts tool and search for the alert that is reporting the error.

• Use the Live UI tool and search for the form that is causing the error.