Introduction to cabin crew

Flight attendants must __________ passengers.

• be responsible

• account for

• look after

• report to

The purser's responsibilities include making __________.

• announcements

• manifest

• the money

• on call

Airlines prefer to hire __________ people who also show a lot of __________.

• cheerful, empathy

• cheerfulness, empathy

• cheerful, empathetic

• cheerfulness, empathy

Airlines no longer need __________ and __________ to get a job.

• young, glamorous

• youth, glamorous

• young, glamour

• youth, glamour

To be airline staff, you must show that you want to become a __________ and __________ worker.

• skill, professional

• skilled, professional

• skilled, professionalism

• skill, professionalism

Cabin service director is __________ the whole cabin.

• in charge of running

• account for

• report to

• look after

Cabin service director report any missing or broken emergency equipment to the __________ after the pre-flight check.

• cabin sevice

• pilots

• field operation service

• flight purser

If cabin crews have any problems about passengers' pre-flight requirements, they can check from paperwork which is called ___________.

• CSD document

• flight report

• manifest

• boarding pass

Match the verb "operate" with the correct word(s) to make job responsibilities.

• the door

• announcement

• for take-off and landing

• manifest

Match the verb "account for" with the correct word(s) to make job responsibilities.

• on call

• the money

• the paperwork

• missing or broken emergency equipment